So , here is another article on Quality difference between HD and non HD Sources. As some of us ask , why do we need to fork a lot of money and get a HDTV whereby we could get to see the same movie on our normal CRT. An average Malaysian thinks it in this way , as he or she can get to see stuff from ASTRO (Satelite provider here in Malaysia , they broadcast in 4:3 SD 576i). So its pretty much tuned for an old TV. However if you plan to hook up your brand new shiny LCD/Plasma HD TV , you’ll notice that the quality doesn’t look great. You’ll be seeing blackboxes for 16:9 movies and other funny stuff. For your information , on widescreen televisions you shouldn’t be seeing a letterbox , its meant for normal 4:3. However you wouldn’t have any choice if the broadcaster broadcasts at 4:3. However this isn’t the issue here. What We are going to focus on how the picture looks like when you view it on HDTV and a normal TV. For this case , i’ve taken a scence from Star Wars Episode III : Revenge of the Sith.
This is just in , I was reading the forums the other day and managed to get latest information on the up-coming ASTRO Plus. Its just a hype/rumour yet. I am not sure what are in store for us. Anyhow , does it matter ?. This is the information that I’ve extracted from this original source. On top of that , I’ve added my thoughts and cool alternatives (if you don’t have the moola to fork out that much of money).
First of all , you may ask What is ASTRO Plus (according to this guy , the name of the new setup-box isn’t confirmed yet – Think of it as Malaysia’s TiVo). Its a replacement for ASTRO Max. Its way better then Astro Max and it does more then just recording. According to the author who posted it, it has many new features. Firstly it is capable of outputting HD , meaning that once ASTRO launches HD Service (whenever that is) , this decoder can output HD , however its only through Component (The Red,Blue,Green cables) and not HDMI (what a surprise). That isn’t the issue here as Component is capable of outputting 720p and 1080i. So thats not an issue , Full HD users might rant as there isn’t any option to enable full use of 1080p. Does it matter ? It does for some. Okay thats the box overall
Behold my HTPC – What , the picture is too blurrrryyyy ? You can't see. Read on more *Its a suspense* – WARNING : You might be addicted to it!
Over the past , I think 5-6 years (I would say my entire life). We have been using a simple CRT Setup + SAMSUNG Home Treater (acts as an amplifier and outputs sound to 5.1 speakers). Its about time to move on to HTPC World. There are many advantages of using a HTPC + LCD Together (Trust me it sucks on CRT – Well you can load Media Centre and watch movies but thats just bout it. Don’t think of surfing the Web or playing games on the CRT TV as Resolution is just going to suck. No matter what). If you want to have a look at the pictures , please feel free to do click on Read More to read my in-sight comments and thoughts on my current HTPC setup and as well as pictures – I do believe a picture says a thousand words
Click the play button (No , seriously I mean it), No , its not a Rick Roll , Rock Song , some oldies music that just gets you pissed off (remember that good ol’ midi music that usually gets embbeded in someones myspace profile). Yeah , its long , its around ~30 minutes the whole thing. Honestly , you ask me , its worth it for you to listen.Now let us take a look at what are my thoughts – When I firstly read this I nearly fell off from my chair. I admit its just a metaphor but still the way how the lady treats the customer service agent – I feel pitty. Both sides to be blamed. The customer support representive shouldn’t be rude to the customer by saying its ‘”Your problem” . I find it to be bit rude , after all this is not an ISP for Pete’s Sake – whereby you can suggest to the customer saying that it could be at your end (i.e equipment and other things) , this is ASTRO. They control the frimware upgrades and everything as. All the customer can do is just watch the programmes whereas for ISPs , the customers will be using different modems with different software with different configurations. Its hard for them to figure it out as well. The lady on the other hand shouldn’t be giving a lecture (aka Lecture 101 : How to be a Customer Service Reprenstive). Surely , she was being nice to the guy by expressing out how he should behave and treat a customer , thats nice of the 2nd lady but honestly , if I were in that guy’s position – I wouldn’t be bothering about listening to some crazy lady giving me an advice on how to treat a customer. Secondly , the first lady shouldn’t be commeting on the customer support respenstive’s command of the language itself. She is not a linguist nor a English teacher to comment on one’s english- maybe she has a better proficiency of the langauge then the guy , but still that is way over the limit
Lastly , What I would like to point out is that a customer should behave as a customer first. If you can’t control your emotions , take a deep breath and then talk again. If the customer support respenstive is still being dumb. Just hang up and call again (But in this case its ASTRO and its very hard to reach them) , try to talk with another 1st level agent. Suppose if your problem isn’t solved then its time to demand for a supervisior. Be polite and maintain a polite tone at all costs – no matter if you’re angry , upset or just dissopinted that you couldn’t see the Olympic Games or EPL matches ! . As for being the customer support agent , you should try your best to pacify the customer by giving them some sort of hope (i.e its a technicial problem and I’ll try to resolve for you as soon as possible) rather then saying its their side of the problem. Even if its their fault , there is a way for them to say it out. Both parties must be polite and respect each other in order to get things done.